When a Death Occurs

Loss of a Loved One

In the event of a death, it's important to know what steps to take to help navigate this difficult time. Whether the passing happens at home, in a care facility, or elsewhere, understanding the immediate actions to be taken is crucial. This can include contacting local authorities or emergency services and coordinating with a preferred funeral home. Having a plan in place can provide greater clarity and peace of mind during the initial stages of bereavement.

When a Death Occurs at Home

If someone dies at home unexpectedly, call local authorities or emergency services. Let them know of any advanced directives in place. Medical professionals will confirm the passing and contact the local coroner. If the person had end-of-life home services, contact the agency. If you have a preferred funeral home, contact them for transportation. Don't move anything at home before the responders arrive. Take time to say goodbye before the person is transported. Lock up the home and arrange care for pets.

When a Death Occurs at a Hospital or Care Facility

When someone dies in a hospital or other facility, the caregivers and staff will help coordinate the discharge process. You may need to clarify whether the facility will be notifying your funeral home of choice of the death or if you need to contact them. The time frame for your loved one being released into the funeral home’s care may vary, but the staff should keep you updated throughout the process. Most hospice facilities will pre-arrange end of life plans and coordinate all of the details for you after a death occurs.

When a Death Occurs Away From Home

If a person passes away while away from home, first responders or other authorities need to confirm a cause of death before releasing the deceased to a funeral home. You will need to select a funeral home near your location to handle the immediate arrangements and transport the person home, if desired. The local funeral home will work with your hometown funeral home to coordinate transportation of your loved one into their care or make other arrangements, as necessary.
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